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Visa & Passports (UK)

Her Majesty’s Passport Office
OVS-D, Freeman’s Reach, Durham, DH1 1SL

HMPO Website

Customer Information Line  +44 300 222 0000

Customer Helpline  +44 300 222 0000

Customer Service, Queries & Complaints
HM Passport Office, PO Box 767, Southport, PR8 9PW 

DHL Tracking Enquiries 

UK Visas & Immigration
Consular Section DOES NOT manage UK visa operations.  We do not, and cannot, respond to any UK visa or immigration-related enquiries.

Visa Enquiries  +27 21 300 3737 and +44 1243 218 177 to speak to a visa adviser. 
Calls cost £1.37 per minute in addition to the standard network charges and payment is accepted by credit or debit card (Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Maestro).  You are not charged until you are connected to an adviser.
Queries can also be made through the contact Centre at